Payouts

Payouts represent any deposits and withdrawals against a merchant’s bank account. Merchant payout details are accessible in the Payouts tab of the Dashboard and can also be retrieved via the PayoutsAPI endpoint.

Payout Speed

A merchant’s payout speed indicates the interval between a transaction’s settlement and the initiation of the payout, typically denoted as T+X days. T signifies the day of transaction settlement, while X represents the days until the funds are available for payout.

PAYOUT SPEED	DAY 1	DAY 2	DAY 3	DAY 4	DAY 5
NDF (Next Day Funding)	Payment initiated and payout is sent	Funds arrive in merchant's bank account
T+0	Payment initiated	Payment settles and payout is sent		Funds arrive in merchant's bank account
T+1	Payment initiated	Payment settles	Payout is sent		Funds arrive in merchant's bank account

View payout speed

To view a merchant’s payout speed in the Dashboard:

1. Navigate to Merchants
2. Select the respective merchant
3. Select the Processing Details tab
4. Locate the Billing & Payout Schedule widget for the desired payment method

Payout Type

Net payouts

In net payouts, processing fees are deducted from the gross charge amount before depositing funds into the merchant’s account. The merchant receives the net amount, which is the charge amount minus the processing fees. In this case, the processing fees are deducted automatically, and the merchant doesn’t need to separately pay the fees.

For example, if a customer makes a $100 purchase and the processing fee is 2%, the merchant would receive the net amount of $98 directly, with the $2 processing fee already deducted.

Gross payouts

In gross payouts, the merchant receives the full amount of the payments processed. Processing fees are deducted separately from the merchant’s bank account.

For example, if a customer makes a $100 purchase and the processing fee is 2%, the merchant would receive the full $100, and the processing fee of $2 would be billed separately.

View payout type

To view a merchant’s payout type in the Dashboard:

1. Navigate to Merchants
2. Select the respective merchant
3. Select the Processing Details tab
4. Locate the Billing & Payout Schedule widget for the desired payment method

Payout Frequency

A merchant’s payout frequency refers to how often funds are paid out to their bank account. By default, all merchants are set up for daily payouts (excluding weekends).

Manage payout frequency

Updating the payout frequency through the Dashboard is exclusive to merchants on Flex Billing. For merchants on Processor Billing, please email support@paydude.io.

To view and update a merchant’s payout frequency in the Dashboard:

1. Navigate to Merchants
2. Select the respective merchant
3. Select the Processing Details tab
4. Locate the Billing & Payout Schedule widget for the desired payment method and click the Edit icon
5. Select the desired payout frequency and anchor day, if applicable
6. Click the Save Billing and Payout Schedule button

Payout States

DASHBOARD STATUS	API STATUS	DESCRIPTION
pending	pending	Funds are accumulating but the payout has not been initiated.
paid	paid	The payout has been initiated. Funds will be deposited in the merchant's bank account.
withdrawn	paid	A negative payout, also known as a collection, has been initiated. Funds will be withdrawn from the merchant's bank account.
failed	failed	The payout attempt failed. The payout will be automatically retried.