Data Migration

Paydude migrates your existing customer data from your previous payment provider, such as Stripe, to your new Paydude account, ensuring your merchants can continue processing payments using previously saved payment methods.

Data migration overview

• Seamless data transfer: Paydude works closely with your payment provider to securely transfer payment and customer data.
• No fees: Data migrations are done at no cost.
• Quick turnaround: Migrations are typically completed within 3-5 business days once all required information is received and reviewed.

Pre-requisities

A merchant must be approved with Paydude before initiating the migration process.

Migration Process

To initiate the process:

1. Provide Paydude’s PCI Attestation of Compliance (AOC) to your payment provider. The current PCI AOC can be requested by emailing support@paydude.io.
2. Obtain Paydude’s PGP public encryption key for secure data transmission.
3. After your payment provider prepares your data, they’ll email you encrypted instructions that Paydude needs in order to download your data securely. Please forward this email to [email protected] for decryption and data retrieval by Paydude’s Migration team.

During the migration:

1. Payment provider creates an encrypted file containing card details, email addresses, and any associated metadata. Payment history, subscriptions, and CVVs are not included in the migration.
2. Payment provider securely transfers the file to Paydude.
3. Paydude imports the data, enabling your merchants to process using the stored payment data right away.