Merchant Billing

Merchant billing is the process by which fees are calculated and charged to a merchant based on their payment and account activity within a set billing cycle, such as daily, weekly, or monthly. Billing includes fees for processing payments, account maintenance, and additional charges, as defined by the merchant’s pricing.

Fee Collection

A merchant’s payout type determines how merchant fees are collected:

• Net payout: Fees are taken directly from the merchant’s payout before it is deposited.
• Gross payout: Fees are withdrawn directly from the merchant’s bank account.

Billing Frequency

A merchant’s billing frequency refers to how often the merchant is billed for fees.

Manage billing frequency

Updating the billing frequency through the Dashboard is exclusive to merchants on Flex Billing. For merchants on Processor Billing, please email support@paydude.io.

To view and update a merchant’s billing frequency in the Dashboard:

1. Navigate to Merchants
2. Select the respective merchant
3. Select the Processing Details tab
4. Locate the Billing & Payout Schedule widget for the desired payment method and click the Edit icon
5. Select the desired billing frequency and anchor day, if applicable
6. Click the Save Billing and Payout Schedule button